If your condition is such that you are physically unable to get to the surgery and need to request a home visit, please telephone the surgery before 11.00am where possible.

Our GP’s may refer you to the Primary Care Visiting Service for a home visit. This service offers same-day visits following a referral by one of the GP. After the visit, the clinician will provide feedback to the GP, and any necessary actions will be carried out.

Please give as much information as possible to help the doctors assess the urgency of your case.

Patients eligible for a home visit

The following criteria for a home visit are based on the Department of Health ‘Eligibility Criteria for Patient Transport Services.’

You may be considered for a home visit if the following apply:

• It would be detrimental to your condition or recovery if you were to travel to the clinic.
• Your medical condition affects your mobility so you are unable to travel without using an ambulance i.e. unable to take a car or taxi.

Patients not usually eligible for a home visit

You will not be eligible for a home visit if you are able to go out either by taxi, private car, motorised scooter, bus or use the Access Bus to visit any of the following:

• GP
• shops
• relatives
• pick up your pension
• hairdresser or barber
• dentist or optician
• phlebotomist or nurse, or
• luncheon club.